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  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Are there windows in the rooms?

    Available in all rooms.
    The Semi-double rooms and Rugged Twin rooms have frosted glass.
    Please understand that for safety reasons, the gatesContinue reading
  • Hotel / Guest rooms

    Are there bathtubs in the rooms?

    Semi-double, double and Hollywood twin rooms have shower booths only.If you would like a bathtub, please reserve a Suite Room or Rugged TwinContinue reading
  • Hotel / Guest rooms

    Please tell me the check-in and check-out times

    Check-in is at 2pm and check-out is at 11am.
  • Hotel / Guest rooms

    Can I store my luggage before and after check-in?

    We can keep it for you.Please feel free to ask our staff.
  • Hotel / Guest rooms

    Until what time is late check-out possible?

    If you wish to check out after 11:00 AM, we offer a late check-out until 1:00 PM for an additional 1,100 yen per hour.Depending on the bookiContinue reading
  • Hotel / Guest rooms

    What time is early check-in possible?

    Early check-in is available from 12:00 for 1,100 yen per hour.
    *However, depending on the room type, early check-in may not be possible.
    If Continue reading
  • Hotel / Guest rooms

    Is a lodging consent form required if multiple minors are staying together?

    It is necessary.After making a reservation, please send an email to the facility (info@risveglio-akasaka.com) stating that you will be stayiContinue reading
  • Hotel / Guest rooms

    Can I request rooms next to each other?

    We will do our best to accommodate your request, but please note that we may not be able to accommodate your request depending on the room tContinue reading
  • Hotel / Guest rooms

    Are there humidifiers and air purifiers?

    Humidifiers are available for rent at the front desk.Air purifiers are built into the ceiling of each guest room.
  • Hotel / Guest rooms

    amenities are available in the guest rooms?

    The amenities include shampoo, conditioner, body wash, hand soap, hair dryer, body towel, toothbrush, comb, slippers, nightwear, deodorant, Continue reading
  • Hotel / Guest rooms

    Are there smoking rooms?

    We prohibit smoking in all rooms.There is no smoking area, so if you wish to smoke, we ask that you please use the smoking area outside.
  • Hotel / Guest rooms

    Please tell me about the storage of valuables.

    There is a safety deposit box in your room, so please feel free to use it.
  • Hotel / Guest rooms

    Is room cleaning available?

    Room cleaning is done every day.If cleaning is not required, please use the magnets attached to the guest room doors.
  • Hotel / Guest rooms

    Can I display videos from my tablet on a TV?

    It cannot be projected onto a TV.
  • Hotel / Guest rooms

    Can I connect to the Internet?

    Free Wi-Fi is available within this facility.You will be provided with your ID and password when you check in.
  • Hotel / Guest rooms

    Are there barrier-free rooms?

    We have only one barrier-free room, so please call in advance if you require one.

Reservations and Inquiries

Please contact us if you have any questions.